Local roots. A thoughtful next step.

A clearer path.
A little more
support.

For yourself, your family or someone you support. Explore community-based services and find a place to begin.

Individuals & families · Guardians · Professional referrers

Mountains and trees reflected in Jordan Pond, Acadia, Maine; landscape photograph
Rooted in Maine.Based in Pittsfield.
Here to help you explore what comes next.

Acadia, Maine · Photo by Derek Laliberte / Unsplash

Find the right starting point

Support begins with
understanding your options.

Find support with coordinating care, navigating community resources and planning next steps. Our program teams can help you understand which service fits your needs.

01Section 13

Children’s TCM

Family-centered planning, advocacy and coordination with school, treatment and community supports.

Explore this service →
02Section 13

Adult Homeless TCM

Care coordination for adults experiencing homelessness, connecting housing-related resources, health care and practical supports.

Explore this service →
03Section 17

Community Integration

Section 17 case management connecting adults with mental health care, housing, benefits and community resources.

Explore this service →
04Section 28

Adaptive Behavior Support

Support for children practicing communication, social, emotional-regulation and daily living skills.

Explore this service →
05Section 65

Outpatient Therapy

Mental health assessment, treatment planning and counseling support under Section 65.

Explore this service →
06A place to begin

Not sure where to start?

See the pathways, ask a general question or explore how a referral works.

Find your next step →

Getting started

You do not need every answer
to take the first step.

01

Explore the pathways

Read about the services and the questions the team can help you consider.

02

Start a conversation

Complete a referral for services, or call our office if you have a general question about where to begin.

03

Plan the next step

A request needs program review. Eligibility, availability and next steps are confirmed by the appropriate team.

A floating platform on calm Panther Pond at sunrise in Maine
Panther Pond, Maine · Photo by Mark Olsen / Unsplash

Our local connection

People first.
Possibilities ahead.

Our mission is to help clients reach their goals through support and advocacy. We bring honesty, compassion and a commitment to putting people first to our work with individuals and families.

Get to know Cross Roads →

Beyond the everyday

Part of a connected community.

Explore Community & Giving →
Halloween · October 23, 2026

Annual Trunk or Treat

Join us Friday, October 23, from 4–6 PM at 109 Somerset Plaza in Pittsfield. Enjoy trunk or treating, face painting, indoor games and Conjuring Carroll.

See event details →
Work with purpose

Bring your skills.
Build meaningful connections.

Explore work in case management, community integration, behavioral support, therapy and agency operations. Contact our office to learn about current opportunities.

Explore careers →

A clear place to begin

Find the pathway that fits your question.

Referrals, general office questions, employment and community connections each have a clear next step.

Contact & guidance